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POWUNITY SERVICE

A TEAM OF EXPERTS TO GUIDE YOU AND YOUR E-BIKE

Every week BikeTrax brings back an average of three e-bikes to its owner. The GPS tracker is smarter than thieves. To keep it that way, our support team is ready to help you with all your concerns.

We support you with customer questions about BikeTrax, the PowUnity app or in case of an e-bike theft. Send us a request or use the live chat and we will get back to you as soon as possible!

Our support team helps our customers every day to answer all their general or technical questions. You need support as well? Have a look at our broad FAQ section, where we have summarized the most frequently asked questions.

WE ARE POWUNITY

Enthusiasm for sport and technology as well as a common understanding of values - that is what unites the PowUnity team. Anti-theft protection is a continuous process which our dedicated and creative team is always striving to improve. The direct feedback from our customers is particularly helpful here. 

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 We meet everyone at eye level - except bicycle thieves.

PowUnity works with over 500 partners europewide.  You need support with BikeTrax or want to buy applications for it from a local bike shop?  In this list you may find a BikeTrax reseller nearby!

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