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If my e-bike is not used for a long time - does this damage the BikeTrax battery / additional battery?

We have protected our battery system from deep discharge. So you can leave your bike unused for a longer period of time without damaging the battery.

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What to do if my bike is stolen (theft)

How you proceed in case of theft is up to you and varies from case to case. Our recommendation is that you contact the police as soon as possible and do not put yourself in danger. If a bike is stolen without a GPS tracker, the police will usually not take any action, as the investigation of the theft is like a small-scale detective job. The effort is disproportionately high in relation to the crime. This has now changed with BikeTrax. With BikeTrax the police have a very concrete clue. Namely the location of the stolen e-bike. They take action and are successful. Dozens of thefts solved thanks to BikeTrax show us that. In any case, the police were and are very cooperative and always give their best. Important: First of all, theft should be prevented. You will be informed via the movement

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Can you install BikeTrax in a car / motor vehicle

Here the universal version is just right. It is supplied with open cable ends and can therefore be connected directly to the battery or a live cable.

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I have not received an activation link

Possibly the email with the confirmation link has landed in your spam folder.

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Can you put BikeTrax into a "normal" bicycle / vehicle (i.e. not an e-bike)

In principle, an e-bike is not a prerequisite. However, a voltage source must be provided that supplies our BikeTrax and our supplied additional battery with power (in the voltage range from 6 to 55 volts). Therefore we have applications in motorbikes and vehicles where BikeTrax is connected directly to the battery.

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When a route appears in the route view

The distance travelled is shown in the route view if it is longer than 5 minutes and if the distance travelled is longer than 500 metres.

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What happens when a 2G network is switched off in Switzerland

To our knowledge, one of the three existing 2G networks in Switzerland is being switched off. As our system always dials into the most available network, it is likely to continue to operate for some time.

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Is there a desktop version of the app

At app.powunity.com you have the same functions as available in the app.

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In which voltage range BikeTrax works

BikeTrax can be used from 6 to 55 volts supply voltage.

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How easy it is to install BikeTrax - there is little space

Experience shows that BikeTrax can be integrated into most models with a little creativity and craftsmanship.

To install this Web App in your iPhone/iPad press and then Add to Home Screen.